Pune, Maharashtra, India

I design the flows that run the business.

Prashant Kumbhar — Senior Salesforce Solution Architect at SMS Magic. I turn tangled processes into clean, automated Salesforce architecture: Flows, Apex, and integrations that decision-makers can actually trust.

14x Salesforce Certified Four Star Ranger 50 Superbadges Flow & Apex specialist
Prashant Kumbhar
Four Star RangerTrailhead, Salesforce
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About

Architecture with an admin's instincts.

I've spent a decade inside the Salesforce ecosystem — starting as a Customer Success Engineer supporting clients across the US, and growing into the person clients now bring in to architect the org from the ground up. That path matters: I still think like the admin who has to maintain what gets built.

At SMS Magic (Screen Magic Mobile Media Pvt. Ltd.), I lead projects that automate business processes end-to-end — collaborating with decision-makers to understand what they actually need, then designing it in Flow and Apex rather than duct-taping another workaround onto the org.

Alongside the day job, I hold an MSc in Corporate Management from the University of Europe for Applied Sciences (Berlin) and a BE in Computer Engineering from Savitribai Phule Pune University — a combination that keeps my solutions grounded in both the technical build and the business case behind it.

14
Salesforce certifications
419
Trailhead badges earned
334,450
Trailhead points
Four Star
Ranger rank on Trailhead
Experience

The career, mapped like a Flow.

Every role below is tagged the way I'd tag an element on a Flow canvas — by the kind of work it actually was.

Architecture & decisions Build & automate Support & interface Start
Jul 2024 — Present
Sr. Salesforce Solution Architect
Conversive
Pune District
Back at the company where it started — this time leading architecture. Designing Flow- and Apex-based automation, and acting as the technical bridge between decision-makers and what actually ships.
Dec 2023 — Jul 2024
Founder / SF Architect
X-ionic Tech Solutions
Pune, Maharashtra, India
Started my own practice supporting other consultants and admins — architecting client orgs, automating processes with Flow, and reviewing where new apps and integrations could sharpen the system.
Nov 2021 — Nov 2023
Salesforce Administrator / Developer
Tourlane
Berlin, Germany
Fast-paced startup, agile delivery. Migrated the org off Process Builder onto Flow, ran health checks and de-duplication, and built Apex logic across Sales, Service, and Experience Cloud.
Apr 2021 — Oct 2021
Salesforce Consultant
White Glove Consulting Group, LLC
Berlin, Germany
Worked directly with decision-makers and their admins to translate business requirements into Flow and Apex automation, migrating legacy processes with minimal disruption.
Jun 2019 — Apr 2020
Salesforce Administrator and Developer
Somnetics International, Inc.
India (Remote)
Sole admin/developer for the org, remote-first. Owned lead management, data cleansing, and UI optimization to boost sales productivity, plus AppExchange and third-party API integrations.
Apr 2018 — May 2019
Tech Lead, Salesforce Support (EMEIA & US)
Conversive
Pune, Maharashtra, India
Point of contact between Support and Sales/Marketing/Product for high-value customers worldwide — automation rules, validations, sharing & security, Visualforce, and the technical documentation to back it all up.
Jun 2016 — Apr 2018
Customer Success Engineer (Salesforce) — US
Conversive
Pune, India
Where it began — minimal guidance, maximum self-teaching. Ran technical demos for US clients and configured Salesforce CRM use cases around automation, data security, and UI.
Sep 2015 — May 2016
Intern — Software Engineer
Incraft Technologies
Pune, Maharashtra, India
The entry point into software engineering, before Salesforce entered the picture at all.
Toolbox

The component palette.

What I actually reach for when an org needs fixing.

Flow & Automation

Retiring Process Builder for good — record-triggered, screen, and scheduled Flows that hold up under real load.

Apex Development

Custom logic for the moments declarative tools can't reach — triggers, batch jobs, integrations.

Sharing & Visibility

Certified Sharing and Visibility Architect — designing security models that scale without fighting the users.

Sales, Service & Experience Cloud

End-to-end configuration across the three clouds — objects, record types, layouts, and the automation between them.

Integrations & APIs

Connecting Salesforce to AppExchange and third-party apps via API — without turning the org into a black box.

Agile Delivery

Sprint-based delivery inside fast-moving startups, shipping increments clients can react to quickly.

Proof of Work

Certifications & Trailhead record.

Live numbers from my Trailblazer profile.

419
Badges
334,450
Points
41
Trails
50
Superbadges
Champion '25
Agentblazer Status
Architect
PDA

Platform Data Architect

Enterprise-scale data architecture & performance

Issued Jan 2026
Architect
APA

Application Architect

Sharing, security & data modeling mastery

Issued Jan 2026
Agentforce
AGS

Agentforce Specialist

Configuring & optimizing Agentforce

Issued Apr 2025
Experience
ECC

Experience Cloud Consultant

Customer-facing site implementation

Issued Apr 2024
Architect
SVA

Sharing and Visibility Architect

Secure, scalable sharing design

Issued Mar 2024
Agentforce
AIA

AI Associate

Trusted AI strategy & principles

Issued Oct 2023
Platform
BA

Business Analyst

Requirements gathering to solution design

Issued Apr 2023
Platform
PF

Platform Foundations

Core CRM platform fundamentals

Issued Sep 2022
Service
ASC

Agentforce Service Consultant

Scalable service solution design

Issued Aug 2020
Sales
AGC

Agentforce Sales Consultant

Sales solution design & delivery

Issued Jul 2020
Platform
PAB

Platform App Builder

Declarative app development

Issued May 2020
Platform
PD

Platform Developer

Apex & Visualforce development

Issued Jan 2019
Platform
PA2

Platform Administrator II

Advanced org administration

Issued Apr 2018
Platform
PA

Platform Administrator

Where the certification journey started

Issued Mar 2018
Honor
Breathe Customer Award — recognized for impact delivered directly for the customer.
#AwesomeAdmin #ConfidentConsultant #DaringDevelopers Dreamforce '24 · San Francisco
Education

Where the foundation was built.

University of Europe for Applied Sciences

MSc, Corporate Management
2020 — 2022 · Berlin, Germany

Savitribai Phule Pune University

BE, Computer Engineering
2012 — 2016

Army Public School (APS)

Science and Computers
2001 — 2012
Languages

How I communicate it.

EnglishFull Professional
MarathiNative / Bilingual
HindiNative / Bilingual
GermanElementary
Let's build the flow

Got an org that needs architecting?

Whether it's a messy migration off Process Builder, a security model that needs rethinking, or a full Salesforce build from zero — I'm happy to talk it through.